Terms of service

Welcome to FreshDroppy.com. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the terms and conditions mentioned below. Please read them carefully before using our website.

1. General Information

This website is operated by FreshDroppy.com. Throughout the site, the terms “we,” “us,” and “our” refer to FreshDroppy.com. We provide this website, including all information, tools, and services available to users conditioned upon acceptance of all terms, conditions, policies, and notices stated here.

Business Information:
Store Name: FreshDroppy.com
Email: dassaratchandra64@gmail.com
Phone Number: 9564017560
Address: Sirni, Keshrambha, Paschim Medinipur, West Bengal – 721451
GST Number: 19ATSPD1840Q2Z0

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You are legally capable of entering into binding contracts.

  • All information provided by you is accurate and complete.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

FreshDroppy.com specializes in women’s fashion products, including clothing, accessories, and lifestyle items.

We strive to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product colors.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit product quantities.

  • Refuse or cancel orders at our discretion.

All product descriptions and prices are subject to change at any time without notice.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

We accept secure online payment methods through trusted payment gateways. By placing an order, you agree that:

  • Payment information provided is accurate and authorized.

  • You will pay all charges incurred by your account.

  • Additional taxes or shipping charges may apply.

FreshDroppy.com reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.

5. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery timelines may vary depending on location, logistics availability, and unforeseen circumstances.

Important shipping conditions include:

  • Delivery dates are estimated and not guaranteed.

  • Delays caused by courier partners, weather, or public holidays are beyond our control.

  • Customers must provide accurate shipping information.

If an order cannot be delivered due to incorrect details provided by the customer, additional shipping charges may apply.

6. Return and Refund Policy

Customers may request returns or refunds according to our Return and Refund Policy.

Products may not be eligible for return if:

  • They are used, damaged, or washed.

  • Original tags or packaging are missing.

  • Return request exceeds the allowed return period.

Refunds will be processed only after inspection and approval of returned products.

Shipping charges may be non-refundable unless the return is due to our error.

7. User Account Responsibilities

You may be required to create an account to access certain services.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account.

  • All activities conducted under your account.

FreshDroppy.com is not responsible for losses resulting from unauthorized account access caused by user negligence.

8. Prohibited Activities

Users are strictly prohibited from:

  • Using the website for unlawful purposes.

  • Violating any applicable laws or regulations.

  • Uploading malicious software or harmful code.

  • Attempting unauthorized access to website systems.

  • Copying or exploiting website content without permission.

  • Engaging in fraudulent or deceptive activities.

Violation of these terms may result in termination of access and possible legal action.

9. Intellectual Property Rights

All content available on FreshDroppy.com, including logos, graphics, text, images, product designs, website layout, and branding materials, is the property of FreshDroppy.com or its licensors.

Users may not:

  • Reproduce website content without permission.

  • Copy product images or branding.

  • Use trademarks or logos unlawfully.

Unauthorized use may result in legal consequences.

10. Third-Party Services

Our website may contain links or integrations with third-party services, including payment gateways, logistics providers, and social media platforms.

We are not responsible for:

  • Third-party website content.

  • Privacy practices of external services.

  • Transactions conducted outside our platform.

Users should review third-party policies before engaging with their services.

11. Limitation of Liability

FreshDroppy.com shall not be held liable for:

  • Indirect or incidental damages.

  • Loss of profits or business opportunities.

  • Delays or interruptions in service.

  • Technical errors or website downtime.

  • Product misuse by customers.

Our total liability shall not exceed the amount paid by the customer for the purchased product.

12. Accuracy of Information

We attempt to ensure all website information is accurate and updated. However, we do not guarantee that:

  • Product descriptions are error-free.

  • Pricing is always accurate.

  • Website content is complete or current.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

13. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information for:

  • Order processing

  • Customer support

  • Marketing communications

  • Website improvements

We implement reasonable security measures to protect customer data.

14. Promotional Communications

By creating an account or placing an order, you may receive promotional emails, SMS messages, or notifications regarding:

  • New arrivals

  • Discounts and offers

  • Order updates

  • Marketing campaigns

You may unsubscribe from promotional communications at any time.

15. Cancellation Policy

Orders may be cancelled before shipment confirmation.

FreshDroppy.com reserves the right to cancel orders due to:

  • Product unavailability

  • Pricing errors

  • Payment verification issues

  • Suspicious transactions

Refunds for cancelled prepaid orders will be processed within a reasonable timeframe.

16. Force Majeure

FreshDroppy.com shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Government restrictions

  • Pandemic situations

  • Internet or technical failures

  • Transportation disruptions

Service obligations may be suspended during such events.

17. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of India.

Any disputes arising from website use or purchases shall fall under the jurisdiction of courts located in West Bengal, India.

18. Changes to Terms

FreshDroppy.com reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Users are encouraged to review this page periodically for updates.

Continued use of the website after changes constitutes acceptance of revised terms.

19. Contact Information

For questions regarding these Terms of Service, please contact us:

FreshDroppy.com
Email: dassaratchandra64@gmail.com
Phone: 9564017560
Address: Sirni, Keshrambha, Paschim Medinipur, West Bengal – 721451
GST No: 19ATSPD1840Q2Z0

Thank you for choosing FreshDroppy.com. We appreciate your trust and support.