Terms & Conditions

Effective Date: May 24, 2026

Welcome to FreshDroppy.com. These Terms & Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by the terms mentioned below. Please read them carefully before using our website.

1. Introduction

FreshDroppy.com is an online shopping platform offering women’s fashion products, including clothing, accessories, and lifestyle products. The terms “Company,” “we,” “our,” and “us” refer to FreshDroppy.com, while “user,” “customer,” and “you” refer to any person accessing or using the website.

By visiting our website or purchasing from us, you engage in our services and agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Business Information

Website Name: FreshDroppy.com
Business Email: dassaratchandra64@gmail.com
Phone Number: 9564017560
GST Number: 19ATSPD1840Q2Z0

Business Address:
Sirni, Keshrambha, Paschim Medinipur, West Bengal
Pin Code – 721451
India

3. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding agreement.

  • The information provided by you during registration or checkout is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if any information is found to be false or misleading.

4. Products & Services

FreshDroppy.com makes every effort to display products, colors, sizes, and details as accurately as possible. However, due to device screen settings and photography lighting, actual product colors may slightly vary.

We reserve the right to:

  • Modify product prices without prior notice

  • Discontinue products at any time

  • Limit product quantities

  • Refuse orders that appear fraudulent or suspicious

All product descriptions and prices are subject to change without notice.

5. Pricing Policy

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.

While we strive to ensure pricing accuracy, typographical errors may occasionally occur. In such cases, we reserve the right to cancel or refuse any order placed for products listed at an incorrect price.

Additional shipping charges may apply depending on the delivery location and order value.

6. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.

FreshDroppy.com reserves the right to:

  • Cancel orders due to stock unavailability

  • Refuse suspicious or bulk orders

  • Cancel orders with incomplete payment

  • Request additional verification before processing orders

If your order is canceled after payment has been completed, the refund amount will be processed to your original payment method within the applicable refund timeline.

7. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on location, courier availability, holidays, or unforeseen circumstances.

Estimated delivery times are provided for reference only and are not guaranteed.

FreshDroppy.com shall not be held responsible for delays caused by:

  • Natural disasters

  • Transportation disruptions

  • Courier service issues

  • Government restrictions

  • Incorrect shipping information provided by customers

Customers are responsible for providing accurate shipping details during checkout.

8. Return, Exchange & Refund

Customers may request returns or exchanges according to our Return & Refund Policy.

Products eligible for return must:

  • Be unused and unwashed

  • Include original packaging and tags

  • Be returned within the specified return period

Certain products such as innerwear, personal-use items, clearance sale items, or customized products may not be eligible for return.

Refunds are processed after successful inspection and approval of returned items.

9. User Account Responsibility

If you create an account on FreshDroppy.com, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate account information

  • Update your details when necessary

  • Maintain account security

  • Notify us immediately in case of unauthorized access

FreshDroppy.com will not be liable for losses resulting from unauthorized account use.

10. Prohibited Activities

Users must not misuse the website or engage in unlawful activities including but not limited to:

  • Fraudulent transactions

  • Uploading harmful software or viruses

  • Attempting unauthorized access

  • Copying website content without permission

  • Using fake identities

  • Violating intellectual property rights

Any misuse may result in account suspension, legal action, or permanent restriction from accessing our services.

11. Intellectual Property Rights

All website content including:

  • Logos

  • Graphics

  • Product images

  • Text

  • Designs

  • Banners

  • Icons

  • Website layout

are the exclusive property of FreshDroppy.com and protected under applicable intellectual property laws.

Users may not reproduce, distribute, copy, modify, or exploit any content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites or services for customer convenience. FreshDroppy.com is not responsible for:

  • Third-party website content

  • Privacy practices

  • External services

  • Product quality from external vendors

Users access third-party websites at their own risk.

13. Limitation of Liability

FreshDroppy.com shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions

  • Product misuse

  • Delayed deliveries

  • Loss of data

  • Unauthorized access

  • Technical errors

Our total liability shall not exceed the amount paid by the customer for the relevant order.

14. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee that:

  • The website will always be error-free

  • The website will remain uninterrupted

  • Product descriptions will always be fully accurate

  • The website will be free from viruses or harmful components

Users access the website at their own discretion and risk.

15. Privacy Policy

Your use of FreshDroppy.com is also governed by our Privacy Policy, which explains how customer data is collected, stored, and protected.

By using our website, you consent to the collection and use of information as outlined in the Privacy Policy.

16. Payment Terms

We accept secure payment methods including:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (where available)

Customers agree to provide valid payment information and authorize us to charge the applicable order amount.

In case of payment disputes, FreshDroppy.com reserves the right to suspend or cancel the associated order.

17. Force Majeure

FreshDroppy.com shall not be held responsible for failure or delay in performance caused by events beyond reasonable control including:

  • Floods

  • Fire

  • Earthquakes

  • Government restrictions

  • Internet outages

  • Labor disputes

  • Pandemic situations

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in West Bengal, India.

19. Changes to Terms & Conditions

FreshDroppy.com reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website after updates constitutes acceptance of the revised terms.

20. Contact Information

For any questions regarding these Terms & Conditions, customers may contact us using the information below:

Website: FreshDroppy.com
Email: dassaratchandra64@gmail.com
Phone: 9564017560

Address:
Sirni, Keshrambha, Paschim Medinipur, West Bengal – 721451
India