Privacy policy

Effective Date: May 24, 2026

Welcome to FreshDroppy.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Introduction

FreshDroppy.com is committed to protecting the privacy and security of our customers and website visitors. We value your trust and ensure that your personal information is handled responsibly and transparently.

This Privacy Policy applies to all users of our website, including customers, browsers, vendors, merchants, and contributors of content.

2. Business Information

Website Name: FreshDroppy.com
Business Email: dassaratchandra64@gmail.com
Phone Number: 9564017560
Business Address:
Sirni, Keshrambha, Paschim Medinipur, West Bengal, India
Pin Code – 721451

GST Number: 19ATSPD1840Q2Z0

3. Information We Collect

When you use our website, we may collect different types of information from you, including:

A. Personal Information

We may collect personal details such as:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Postal Code

  • Payment Details

  • Order History

B. Technical Information

We may automatically collect technical data including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Website Usage Data

  • Cookies and Tracking Information

C. Payment Information

Payments made on our website are processed securely through third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking passwords on our servers.

4. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To improve website performance and user experience

  • To send order updates and shipping notifications

  • To prevent fraud and unauthorized activities

  • To comply with legal obligations

  • To send promotional offers, discounts, and marketing emails (only if you agree)

5. Cookies Policy

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences

  • Analyze website traffic

  • Improve website speed and performance

  • Show relevant advertisements and promotions

You can disable cookies through your browser settings at any time. However, some website features may not function properly if cookies are disabled.

6. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share information with trusted third parties including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Marketing service providers

  • Legal authorities when required by law

These third parties only receive information necessary to perform their services.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Security measures include:

  • Secure server technologies

  • SSL encryption

  • Restricted data access

  • Regular security monitoring

Although we strive to protect your data, no method of online transmission or storage is 100% secure.

8. Third-Party Services

Our website may include links to third-party websites, advertisements, or services.

We are not responsible for:

  • Third-party privacy practices

  • Content on external websites

  • Security of third-party platforms

We encourage users to review the privacy policies of third-party websites before sharing personal information.

9. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Request details about how your data is used

To exercise any of these rights, contact us using the information provided below.

10. Marketing Communications

With your permission, we may send:

  • Promotional emails

  • Offers and discounts

  • Product updates

  • New collection announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

11. Children’s Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected, we will take immediate steps to remove it.

12. Retention of Information

We retain customer information only for as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

After the retention period, information may be securely deleted.

13. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on the website. Users are encouraged to review this page periodically for updates.

14. Consent

By using FreshDroppy.com, you consent to:

  • Collection of your information

  • Use of your information

  • Processing practices described in this Privacy Policy

If you do not agree with this policy, please discontinue use of the website.

15. E-Commerce and Order Information

When placing an order on our website, customers may be required to provide accurate billing, shipping, and payment information.

We reserve the right to:

  • Cancel suspicious orders

  • Refuse service in certain situations

  • Verify customer details before processing orders

Providing false or misleading information may result in order cancellation.

16. Advertising and Analytics

We may use analytics tools and advertising services to understand customer behavior and improve marketing performance.

These tools may collect:

  • Device identifiers

  • Browsing patterns

  • Website interaction details

  • Advertisement engagement data

This information helps us improve products, services, and customer experience.

17. International Users

If you access our website from outside India, your information may be transferred to and processed in India where our operations are based.

By using the website, you consent to this transfer and processing.

18. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Website: FreshDroppy.com
Email: dassaratchandra64@gmail.com
Phone: 9564017560

Business Address:
Sirni, Keshrambha, Paschim Medinipur, West Bengal – 721451
India

19. Legal Compliance

We strive to comply with applicable Indian laws and regulations related to privacy, consumer protection, and online commerce.

Users agree not to misuse the website or violate any applicable laws while using our services.

20. Final Statement

At FreshDroppy.com, customer trust and satisfaction are extremely important to us. We are dedicated to protecting your privacy and ensuring a safe and secure shopping experience for every customer.

Thank you for choosing FreshDroppy.com.